FREQUENTLY ASKED QUESTIONS
If you can’t see the answer to your question below then please do get in touch.
Do I need counselling?
I don’t know what led you to Clarity today. What I do know is that if you are feeling overwhelmed, stressed, lost or just want to get to know you better then counselling can help.
What sort of things can counselling help with?
Some more common reasons people seek counselling are mental health conditions, such as depression, anxiety, low mood, stress and anxiety and fears; difficult life event, such as a bereavement, grief, loss, relationship issues, breakups, divorce, affairs, choosing inappropriate partners, loneliness, life adjustments, marital problems, arguments, jealousy, wedding and premarital issues) Workplace issues (stress, work-life imbalances).
What does counselling feel like?
It’s different for everyone. Being able to talk to someone about what’s upsetting you in a safe place, being able to let your feelings out and share what’s on your mind can feel like a relief. When someone who understands really listens to you, without judgement, it can be very powerful. Feeling heard, seen and understood can be very moving. You might find yourself crying, getting upset or angry in therapy or between your sessions. This can feel unsettling and intense, but your therapist is trained to help you process and cope with the emotions that come up.
How do I start my counselling?
To book an initial call you can complete my contact form, email or WhatApp.
Can I do all of my sessions over the internet?
Yes, you can using a secure video platform such as Zoom or Teams. It’s also possible to have a blended approach doing some of your sessions in person and some online.
How many sessions can I expect to have?
This can be as little as one or a block of six or longer, we can discuss your needs during our initial call.
What happens in our initial call?
We will be able to discuss whether counselling is right for you and what type therapy would be helpful.
What types of therapy can I have?
Single session therapy if for focusing on a particular issue with an agreed goal for the session. Ongoing therapy is for when you need longer to explore or go deeper and bereavement counselling of for when you have experienced a loss.
What happens in my intial session?
We will start the session by talking about how we are going to work together and you will be able to clarify what your goals are for therapy. You will also be able to talk about any preferences you have for our session.
Do I need to come every week?
Coming weekly can be an effective way of making steady progress towards achieving your goals.
How long will I have to wait to see you?
Intial calls can normally take place within 48 hours. Standalone sessions can normally be arranged the same week. Ongoing therapy will depend on the avalbility of regualr slots.
I work during the day, can I see you in the evening?
There are a limited number of evening sessions available. The last session starts at 8pm.
Do you offer concessions to students?
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When do I pay for my session?
You will be asked to pay for your first session during our intial call. Subsequnet sessions are payable in advance at the end of the previous session.
How can I pay for my session?
Out preffered method is via bank transfer. We also accept most credit and debiot cards and mobile wallets such as Apple Pay.
What happens if I have to cancel a session?
Please let me know as soon as you can. If you cancel more than 48 hours before there will be no charge. If you cancel between 24-48 hours then a 50% of the session fee will be payable and if you cancel within 24 hours then the session will be payable.
Can I speak to you between sessions?
I am avalible to you during our session time only. If you need emergency help in between sessions then you can contact your GP, the Samaritans (call 116 123, www.samaritans.org) or if necessary the emergency services.
Do I need a GP to refer me?
No, you are free to refer yourself.
Do I have to supply you with my GP details?
We request these in the unlikely event that you have a medical emergency whilst attending therapy. In the case of a psychological or emotional emergency we will seek your permission to contact your GP in the interests of your safety and/or wellbeing.
Is there somewhere I can park?
We have off road parking avalible for one vehicle.
What age groups do you work with?
I work with adults from age 18 upwards.
Can I change my session time for next week?
Once you have agreed a mutually convenient time slot you will be allocated this time/day every week. In the case of an occasional emergency where you need to another slot it may be possible to change by agreement with your counsellor.
What is the BACP?
The BACP stands for The British Association of Counselling and Psychotherapy. The BACP is one of the largest professional membership organisations for counsellors and therapists in the UK, providing an ethical framework for good practice for counsellors and therapists, and information and guidance for people who access therapy. I abide by their Ethical Framework for Good Practice, which can be found here: http://www.bacp.co.uk/ethical_framework
What if I have a complaint?
If you have a query about the room or anything else relating to your sessions then please raise this with me. If you are unhappy with my response then you can raise this with the BACP.
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